Privacy policy

Effective Date: February 1, 2026

At Necklace Style ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at necklacestyle.com (the "Site"), purchase our products, or interact with our services. We operate as a jewelry brand specializing in water-safe, tarnish-resistant accessories inspired by Hawaiian lifestyles, with our headquarters in the United States.

This policy applies to all users of the Site, including customers in the United States, European Union, and other regions. We comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA), California Online Privacy Protection Act (CalOPPA), General Data Protection Regulation (GDPR), and other relevant regulations. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically. The types of information may include:

  • Personal Information: When you create an account, place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing address, shipping address, payment information (such as credit card details, processed securely via third-party providers), and any other details you provide.
  • Usage and Device Information: Automatically collected via cookies, web beacons, and similar technologies. This includes your IP address, browser type, operating system, device identifiers, pages viewed, time spent on pages, links clicked, and referral URLs. We use this to analyze trends and improve the Site.
  • Location Information: If you enable location services, we may collect approximate location data to facilitate shipping or personalized offers. We do not collect precise geolocation without your consent.
  • Payment Information: We do not store full credit card details. Payments are handled by secure third-party processors like Stripe or PayPal.
  • Other Data: Reviews, feedback, or communications you send us; data from social media if you connect your account.

We do not collect sensitive personal information (e.g., racial or ethnic origin, health data) unless voluntarily provided and necessary for a specific purpose.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping, returns, and refunds.
  • To communicate with you about your account, orders, promotions, or customer service inquiries (e.g., via email or SMS, with opt-out options).
  • To improve our Site, products, and services through analytics and user feedback.
  • To personalize your experience, such as recommending products based on your browsing history.
  • To prevent fraud, enforce our terms, and comply with legal obligations.
  • For marketing purposes, including sending newsletters or targeted ads (only with your consent where required by law).

We will not use your information for purposes materially different from those described here without updating this policy and obtaining your consent if necessary.

3. Sharing Your Information

We share your information only as necessary and with trusted parties:

  • Service Providers: With vendors who assist in operating our business, such as Shopify (for hosting and e-commerce), Stripe or PayPal (for payments), USPS or other carriers (for shipping), Google Analytics (for site performance), and email services like Mailchimp (for newsletters). These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • Legal Compliance: If required by law, subpoena, or government request; to protect our rights, safety, or property; or in connection with a business transaction (e.g., merger or sale).
  • Affiliates: With affiliated companies under common ownership, subject to this policy.
  • Third-Party Advertisers: Anonymized data for analytics or advertising (e.g., via Google Ads). You can opt out via our cookie settings.

We do not sell your personal information to third parties for their marketing purposes. For CCPA purposes, "selling" does not include sharing with service providers under strict contracts.

4. Your Rights and Choices

Depending on your location, you have rights regarding your personal information:

  • Access, Correction, or Deletion: Request to view, update, or delete your data.
  • Opt-Out of Marketing: Unsubscribe from emails via the link in any message or contact us.
  • Do Not Sell My Personal Information (CCPA): California residents can opt out of sales (though we do not sell data).
  • GDPR Rights (EU Residents): Includes data portability, objection to processing, and withdrawal of consent. We process data based on consent, contract performance, or legitimate interests.
  • Cookie Controls: Manage cookies via our banner or browser settings. Essential cookies are always active for Site functionality.

To exercise these rights, contact us at support@necklacestyle.com. We will respond within 30 days (or 45 days for CCPA requests). We may verify your identity for security.

5. Security of Your Information

We use industry-standard measures to protect your data, including SSL encryption for data transmission, PCI-compliant payment processing, firewalls, and access controls. However, no method is 100% secure, so we cannot guarantee absolute security. We notify users of data breaches as required by law.

6. Data Retention

We retain your information only as long as necessary for the purposes outlined here:

  • Account data: Up to 7 years for legal and tax purposes after account closure.
  • Order data: 5 years post-fulfillment for warranty and dispute resolution.
  • Marketing data: Until you opt out.
  • Usage logs: 1 year for analytics.

After retention periods, data is securely deleted or anonymized.

7. Third-Party Links and Services

Our Site may contain links to third-party sites (e.g., social media). We are not responsible for their privacy practices. Review their policies separately.

We use Shopify as our e-commerce platform. Shopify's privacy practices are available at shopify.com/legal/privacy.

8. Children's Privacy

Our Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn of such collection, we will delete it promptly.

9. International Data Transfers

We are based in the US. If you are in the EU or elsewhere, your data may be transferred to the US. We ensure adequate safeguards (e.g., Standard Contractual Clauses) for GDPR compliance.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. We will notify you via email or Site notice for material changes. The "Effective Date" at the top indicates the last update. Continued use of the Site constitutes acceptance.

11. Contact Us

If you have questions or requests, contact us at:

  • Email: support@necklacestyle.com
  • Address: 25 Phillip St, East Haven, CT 06512, United States
  • Phone: +1 (551) 213-1050 (available Monday-Friday, 7am - 6pm GMT-4)

For GDPR purposes, our Data Protection Officer can be reached at the above email.

This Privacy Policy is provided for informational purposes and does not create a legal contract. For full terms, see our Terms of Service.